• DVRA products ship out within 3 business days of the order being placed
  • Please make sure your shipping address is correct. DVRA is not responsible for shipping to the wrong address.
  • If you are unhappy with a DVRA product, please email duradirect@gmail.com. 
  • You may exchange your item within 10 days from the day you received it. DVRA does not offer refunds.
  • Your item must be unused and in the same condition you received it, including the tag. Please include your receipt of purchase.
  • If you choose to return an item, you are responsible for shipping costs.